So Professional Association of Customer Engagement (PACE) just bit the dust. Below is a statement from PACE out today that confirms its demise. This result has been rumored since merger efforts with R.E.A.C.H. collapsed a few months ago. We will have more coverage on this in the coming weeks. For those of you in the … Continue reading BREAKING “Effectively immediately, all PACE meetings and services will cease”: 40-Year Old Telemarketing Trade Organization Shuts Down–Blames COVID