Not long ago I handed Washington the blue print to stop unwanted robocalls. “The solution” as I called it followed on the heels of an absolutely woeful senate subcommittee hearing that left me wondering if the folks in Washington knew anything about telecom at all. One of the major components of the solution was cracking … Continue reading WOAH–FCC TO ACT ON OFFSHORE CALL CENTERS?: Chairman Carr Suggests MASSIVE New Rules on Offshoring Call Center Activities and I Love to See it