ROBOCALL COSTS: BLUE CROSS AND BLUE SHIELD OF NORTH CAROLINA, and CHANGE HEALTHCARE RESOURCES, LLC Settle TCPA Class Action for $1.6MM

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The TCPA remains the most dangerous statute out there and the biggest cash cow in American history for the plaintiff’s bar.

And it isn’t slowing down as news of another 7 figure settlement is out today.

A Blue Cross entity in North Carolina just agreed to pay $1.6MM along with Change Healthcare who apparently made robocalls to consumers in the state.

The allegations state the robocalls lacked consent and violated the TCPA. Looks like there are about 1,400 class members, which means the settlement is about $100 per head.. about right.

Per usual we would expect class counsel to make over $500k on this deal. So hundreds of thousands to the lawyers and just a hundred or so to the class.

Hey, better than some settlements.

The ruling met preliminary approval this week. Case is Stark v. Blue Cross and Blue Shield 2024 WL 3489367 (M.D. N.C. July 17, 2024).

If you want to be as informed as possible on TCPA issues be sure to request a copy of the 2024 Troutman Amin, LLP TCPA Annual Review, presented by Contact Center Compliance.

SEVENTH DAY OF CZARMAS!: IT’S HERE IT’S HERE IT’S FINALLY HERE!!!!–2024 Troutman Amin, LLP TCPA Review, presented by Contact Center Compliance is AVAILABLE NOW (FREE!)

Chat soon!

 

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Published by Eric "Czar" Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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  1. Eric, dude, bro, what’s up?!

    The plaintiffs attorney was your ‘2024 Power Ranking, Definitive List of the Top 10 Most Dangerous Plaintiff’s Firms Out There’ #4: Mr. Avi Kaufman, of Kaufman, PA. While this was a comparatively smaller cut then he often garners…

    You could’ve/should’ve added a paragraph or two just on him alone; if for no other reason then to (further) bolster the credibility of your rankings (ya know for the newer readers of course – cough, cough). Just sayin’…

    Reply

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