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The World of the Telephone Consumer Protection Act

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  • LEAD GEN RESOURCES
  • FACEBOOK Ruling Resource Page
  • The Developments That Rocked TCPAWorld
  • Contact the Team

Author: Puja "Queenie" Amin

Puja J. Amin is the Queenie and co-founder of TCPAWorld. Other than the Czar, Queenie is probably the best known TCPA lawyer on the planet. Queenie cannot be stopped. One of the best known names in the marketing legal world, she has vast experience defending and counseling businesses on consumer protection laws including the TCPA, CIPA, FCRA and a host of privacy-related statutes. She has provided legal oversight on an enterprise basis to major direct-to-consumer brands and defended some of the largest companies in the nation in major federal court litigation--earning her the title of "Queenie" of the TCPA. She's also a 10+ times Trifecta finisher and international Spartan Race qualifier, who commonly competes in "Ultra" endurance challenges.
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LAWYERS CALLING YOU IN TEXAS?: Prohibited Solicitations From Lawyers or Those Marketing on Their Behalf in Texas Could Trigger $50,000 Penalties as New Barratry Claims Fill the Dockets

16 Sep 2026
Texas lawyers relying on lead generators to find potential clients had better think twice. A new wave of litigation focused on the illegal solicitation of potential clients for Texas law…
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MARKETING TEXT MESSAGES MAY NOT TRIGGER THE TCPA’S DO NOT CALL RULES—BUT THEY DEFINITELY TRIGGER THESE CRITICAL STATE TELEMARKETING LAWS

28 Jul 202610 Aug 2026
While Stendingr and certain district court decisions may significantly reduce federal TCPA DNC exposure for manually sent marketing texts, many states expressly regulate text messages—even sent manually. Accordingly, businesses considering…
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“GET MORE INFO” IS NOT AN AGREEMENT: Northern District of California Rejects Arbitration Based On Ambiguous Website Design

21 Jul 202621 Jul 2026
Hi TCPAWorld! While businesses increasingly rely on online agreements to bind users to arbitration provisions, a recent decision out of the Northern District of California serves as another reminder that…
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SAME MESSAGE. SAME NUMBER. SAME RESULTS: Kansas District Court Finds Repeated Generic Voicemails Sufficient To Plead A TCPA Prerecorded Voice Claim

26 Jun 202626 Jun 2026
Hi TCPAWorld! A recent TCPA decision serves as a reminder that the scope of a motion to dismiss matters. In a recent case out of the Kansas, allegations of substantially…
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HOLY SANCTIONS!: GenAI Sanctions Come To The TCPAWorld – Court Publicly Reprimands TCPA Plaintiff’s Attorney Amy Ginsburg of Ginsburg Law Group

19 Jun 202619 Jun 2026
Hi TCPAWorld! Courts across the country have seen a surge in orders issuing sanctions for fictitious, “hallucinated” legal citations resulting from reliance on generative AI. Now, generative AI sanctions have…
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TOYOTA WINS MOTION TO COMPEL ARBITRATION: Court Holds Dealer Need Not Be Named Individually Where Agreement Expressly Grants Rights to ‘Participating Dealers’ as Third-Party Beneficiaries

18 Jun 202617 Jun 2026
An interesting arbitration ruling out of Massachusetts reinforces the importance of careful arbitration drafting and serves as a reminder that just because an arbitration agreement exists on the website where…
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GENERATED, FILED, SANCTIONED: Tennessee District Court Issues Significant Sanctions Against Lawyers Using GenAI

12 Jun 2026
Hi TCPAWorld! Not only is generative AI not your friend, but it is also not your colleague, advisor, or trusted resource. In the practice of law, it is (more often…
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NO CONSPICUOUS LINK, NO ARBITRATION: Eleventh Circuit Court of Appeals Refuses to Enforce Browsewrap Arbitration on Webpage Where Small, Gray, Hyperlink Buried Beneath Large Red CTA Buttons

4 May 20263 May 2026
The Eleventh Circuit recently held in  Tejon v. Zeus Networks 2026 WL 1194722 (11th Cir. 2026) that that a browsewrap arbitration agreement was unenforceable under Florida law because the hyperlinked terms…
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QUIET HOUR KILLER: Court Holds TCPA Quiet Hours Claims Cannot be Brought By Plaintiff Who Voluntarily Provided Their Phone Number to Caller

1 May 2026
Over the past couple a years TCPAWorld has been hammered with a huge number of quiet hours TCPA claims filed across the nation. The claims generally allege receipt of marketing…
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ARBITRATION DENIED: The Court Denies Arbitration Even After Selection Including Terms of Use.

29 Apr 2026
Hi TCPAWorld! We all know that arbitration provisions are a good way to protect against class action lawsuits. Well, the Northern District of Texas gave us a bit of guidance…
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EIGHT CIRCUIT COURT OF APPEALS COMPELS ARBITRATION: Text Messages Sent Years After Service Still Tied to Customer Relationship and Broad Service Agreement

6 Mar 2026
The U.S. Court of Appeals for the Eighth Circuit  in Kristi VonDeylen v. Aptive Environmental, LLC No. 24-3578 recently confirmed the broad reach of arbitration provisions in consumer contracts, holding…
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SEA CHANGE: Influential Atlanta Federal Judge Holds SMS Messages Are Not “Telephone Calls” Under the TCPA’s DNC Rules

19 Feb 202619 Feb 2026
The Honorable Thomas W. Thrash of the Northern District of Georgia is well known—and well regarded— for his thoughtful and direct orders. And he may have just entered one of…
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MICHIGAN’S SUPER TCPA RETURNS: The 2022 Bill With a $25,000 Per Violation Refuses to Die—Passes Senate And Now In the House!

9 Feb 2026
Michigan has returned with its monstrous Telephone Solicitation Act—Senate Bill 351. Long time TCPA dwellers remember when the bill originally entered the House back in 2022—then was reintroduced by the…
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BREAKING: Video Privacy Set To Be Latest Battleground As Supreme Court Considers Definition of “Consumer” Under VPPA

26 Jan 202626 Jan 2026
This morning, the Supreme Court granted a petition asking it to determine whether the Video Privacy Protection Act (“VPPA”) applies to consumers who subscribe to non-audiovisual content, such as a…
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NEW TEXAS REGISTRATION § 302.101 CLAIM FILED OVER UNCONSENTED TEXT MESSAGES —Are There More to Come?

12 Jan 202612 Jan 2026
For months now, TCPAWorld dwellers have heard Troutman Amin, LLP urge caution with the Texas mini-TCPA’s registration requirements. Ever since Texas amended its telemarketing laws, Troutman Amin, LLP has communicated…
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BREAKING: FCC Pushes Back TCPA Consent Revocation Rule — New Effective Date Now January 31, 2027!

7 Jan 20267 Jan 2026
Well, 2026 is already off to a great start for a lot of folks. The FCC's Consumer and Governmental Affairs Bureau (CGB) has issued a new order  DA-26-12A extending the…
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THIRD TIME’S THE CHARM?: The DO NOT Call Act 2025 Brings Jail Time Back on the Table for TCPA Offenders

23 Dec 202523 Dec 2025
A familiar bill is back—again. On December 4, 2025, Rep. David Kustoff reintroduced legislation that could put more teeth into the TCPA by imposing criminal penalties on willful violators. The…
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UNHAPPY NEW YEAR?: Businesses Operating in California Must Watch Out for Senate Bill 82 – the New Law Taking Effect on January 1st that May Cripple Consumer Arbitration Agreements in the Lead-Gen Industry

22 Dec 202522 Dec 2025
As we head into the new year, California’s Senate Bill (“SB”) 82, effective January 1, 2026, is set to spark some fireworks. The Bill seeks to curb the reach of…
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QUEENIE’S TEN: Finally An Authoritative Consent Format Guide—Queenie’s Ten is the Checklist You’ve Been Looking For!

22 Dec 202522 Dec 2025
With the holidays fast approaching, I thought it only fitting to send all you loyal TCPA dwellers off with a little gift. Now, those long time TCPAWorld dwellers should already…
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DISASTER AVERTED: Fourth Circuit Court of Appeals Declines Interlocutory Review of Sweeping E-SIGN/TCPA Issue

9 Dec 2025
When we last checked in on Bradley v. DentalPlans.com, 2024 WL 5158791 (D. MD Dec 18, 2024), the district court had certified a sweeping question for interlocutory review: “Whether the E-SIGN…
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FCC NPRM COMMENT DEADLINE: January 5, 2026

5 Dec 20257 Jul 2026
As we slide into the end of the year and everyone is juggling holiday plans, travel, office parties, my birthday 😊 and whatever else December throws at us, the FCC…
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TALKING TEXAS: What the Heck is Going On with the Texas Registration Rules?

25 Nov 202523 Apr 2026
So lots of action around the Texas registration statute. Did I say action? I meant confusion. Here's what we know: Texas law requires telemarketers to register with the state if…
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BREAKING: FCC Votes To Adopt Massive FNPRM On Caller ID Requirements and Combating Overseas Robocalls — And The TCPA As We Know It May Be Set To Change

28 Oct 202528 Oct 2025
In a packed open meeting held this morning, the Federal Communications Commission voted unanimously to adopt the Improving Verification and Presentation of Caller Identification Information Further Notice of Proposed Rulemaking…
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FROM MIDDLE AGED CARDIO TO FEDERAL COURT: Pickleball Just Got Served by Serial TCPA Plaintiff Diana Mey

27 Oct 2025
We’ve reached full societal collapse when the same people who complain about kids playing loud music are out here blasting unsolicited texts about a paddle “sport” named after a cucumber.…
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CRACK DOWN ON OVERSEAS ROBOCALLS: Bipartisan Foreign Robocall Elimination Act Progresses to Commerce Committee

23 Oct 2025
US Senator Welch’s office announced on Tuesday that the Foreign Robocall Elimination Act (the “Act”) is gaining traction and moving forward in the Commerce Committee. The bipartisan Act, supported by…
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MASSIVE FCC NEWS: Commission Set to Obliterate TCPA/Robocall Provisions With World Changing NPRM

9 Oct 20259 Oct 2025
Huge news out of the FCC folks—the Delete, Delete, Delete docket has come home and the chickens are roosting (and laying tasty looking eggs!) Big changes may be coming to…
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FAMILY FEUD: Court Allows Honda to Depose TCPA Plaintiff’s Employer and Father-in-Law Regarding a Car Lease That Led to Phone Calls

7 Oct 2025
Leo Tolstoy wrote, "Happy families are all alike; every unhappy family is unhappy in its own way." And one surefire way to be unhappy is getting dragged into a TCPA…
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NO ESCAPE TO STATE COURT: Court Finds Plaintiff’s Allegations Under TCPA, FCRA, FDCPA Lock in Federal Jurisdiction

25 Sep 2025
An interesting remand case for you this morning, where a pro se plaintiff sought to remand her consumer-protection suit back to California state court on standing grounds, arguing she wasn't…
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MAJOR NEW SOURCE OF LITIGATION IN COLORADO…Directories?

19 Sep 2025
Colorado state law cases hit the roof as Plaintiffs discover a potentially overlooked portion of Colorado’s Prevention of Telemarketing Fraud Act (PTFA). Under section 6-1-304(4)(a)(I) of the PTFA, it is…
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EVIDENCE MATTERS IN OHIO: Court Grants Default But Significantly Cuts Damages from $1M to $5,500 and Rejects Ohio Mini TCPA Claims Lacking Specific Allegations

10 Sep 2025
In Schwartz v. AR Bhalli, LLC, et al., Case No. 1:25-cv-12, 2025 WL 2599504 (S.D. Ohio Sept. 9, 2025), brought by pro se litigant Michael Schwartz, the United States District…
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STAY INFORMED: FTC Fines Temu $2 Million in First Ever INFORM Act Enforcement

8 Sep 20258 Sep 2025
UPDATE: Temu’s media team reached out and requested the following information be included. We take no position on the accuracy of these statements. "Throughout the FTC’s investigation, we worked closely…
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COMPLIANCE GETS COSTLIER: FTC Announces Increased Subscription Fees For Do Not Call Registry

3 Sep 2025
Last week, the Federal Trade Commission (“FTC”) announced that it is once again increasing the fees for telemarketers to access phone numbers listed on the National Do Not Call Registry (“DNC…
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HOLD YOUR HORSES: Texas Telemarketing Solicitation Amendments Take Effect on September 1st 2025

28 Aug 2025
Quick reminder before we roll into a holiday weekend, Texas amendments will go into effect on September 1st. Before you hit the beach, mountains, or barbecue if you are a…

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About TCPAWorld

TCPAworld.com isn’t just a blog, its a lifestyle obsession for those that eat, sleep, and breathe the TCPA like we do.

We’ll break all the TCPA news–usually before anyone else does–with witty and informative articles that break the mold of stuffy law firm analysis. Yet the analysis you’ll find will always be dead on and steeped in our decades of combined TCPA defense experience.

We do it all for free- no advertisements (other than shameless plugs for my law firm).

The opinions expressed in content on TCPAworld are solely those of the authors and contributors that share their content here.

All content copyright Eric J. Troutman, except that contributors retain license to use and re-publish their works.

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Contact: troutman@troutmanamin.com

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  • LEAD GEN RESOURCES
  • FACEBOOK Ruling Resource Page
  • The Developments That Rocked TCPAWorld
  • Contact the Team
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