WOW!: Cost to Use FCC’s Reassigned Numbers Database Drops 20%–Just In the Nick of Time

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Just covered a story on Humana getting blown up in a TCPA class action involving prerecorded calls made to wrong numbers.

OH THE HUMANITY: Humana Crushed in TCPA Class Certification Order Over Wrong Number Robocalls

Probably could have been avoided to some degree–maybe completely– if Humana was using the FCC’s reassigned numbers database.

The database allows callers to determine whether or not a number has changed hands before calling it. As millions of numbers do change hands each year this is a critical tool for high-volume callers to avoid TCPA risk and in the Czar’s opinion EVERY large volume caller that calls numbers more than 60-90 days after receiving them should be using.

Indeed, the R.E.A.C.H. standards require responsible callers to use the RND to avoid wrong number calls!

And now the FCC is rewarding industry with a price cut!

Starting April 28, 2025 the cost of the RND will drop 20%. Awesome!

To be clear neither the Czar or Troutman Amin, LLP have anything to do with the RND–and we are not compensated to talk about it– I just think its an awesome and important tool everyone should use!

Then again, the RND IS a sponsor of Law Conference of Champions III (because they’re smart!)

Fcc press release here:

FCC Announces Reduced, Streamlined Pricing for Reassigned
Numbers Database
New Rates Will Become Effective on April 28, 2025–

WASHINGTON, April 7, 2025—The Federal Communications Commission announced reduced pricing for its Reassigned Numbers Database, a tool designed to prevent a consumer from getting calls intended for someone who previously held their phone number. Subscribers use the database to determine whether a telephone number may have been reassigned so they can avoid calling the wrong consumer.

In addition to a 20% savings on all existing subscription tiers, today’s announcement also adds two new tiers to better meet industry needs. Together these changes will make it easier for callers to check large volumes of numbers before calling them, potentially reducing misdirected calls from reaching consumers.

The Reassigned Number Database is a first-of-its-kind resource to help callers reach their intended recipients while avoiding potentially costly liability for violations of the Telephone Consumer Protection Act. The Commission announced the launch of the database in November 2021 and is continuously working to improve its utility for current and potential users. The Commission recently approved new usage pricing that adds two subscription tiers and lowers prices for all subscribers. Today’s announcement builds on these improvements.

For more information about pricing, please visit the Reassigned Numbers Database website at http://www.reassigned.us. 

Chat soon.

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Published by Eric "Czar" Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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  1. Sadly, very few telemarketers/sellers subscribe to the NDNCR or the RNDB. Lots of bad actors out there. If only they would follow the R.E.A.C.H. standards, think how much better TCPAWorld would be. You can lead a horse to water, but you cannot make them drink.

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