LONG WAY: Freight Company Western Express Settles Wrong Number TCPA Class Action for $185.00 Per Head

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Interesting new class action settlement I just picked up.

Looks like Western Express was allegedly made a bunch of robocalls to 14,697 wrong numbers. Not good.

But they were able to settle the case for the comparatively low price of $2,718,945.00. The case is Javarius Puckett v. Western Express, Inc Case No. 25C1496.

Now to be sure the $185.00 per class member is on the higher side but given the low number of class members here I’d say Western Express got a pretty good deal.

Then again they probably could have obtained much greater coverage for just a few bucks more with a broader class definition.

The class definition they chose is:

All persons (1) whose telephone numbers were assigned to a cellular
telephone, (2) who were sent at least one pre-recorded call, (3)
despite not providing their telephone number to Western Express or any of its vendors, and (4) their cellular telephone number had been
reassigned from another person who did provide that same cellular
telephone number to Western Express or any of its vendors.

I am curious how they were able to identify these class members, but that’s a topic for another day.

December 15, 2025 is the claim deadline.

Settlement administrator website here: https://www.westernexpresstcpasettlement.com/documents

And if YOU’D like to avoid spending millions on a TCPA settlement you should consider retaining Troutman Amin, LLP to assist. Remember our rates rise January 1, 2026– so retain us NOW and lock in great rates.

THE FIRST $6K AN HOUR ATTORNEY?: Troutman Amin, LLP Rates Set to Rise January 1, 2026– Get In Now!

Chat soon.

 

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Published by Eric "Czar" Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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