GOOD SETTLEMENT!: OptumRX Earns Itself a Nice Settlement in TCPA Robocall Class Action Involving the Wolf and Mr. Number One

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Another day, another seven figure TCPA settlement.

But this one actually looks really good.

OptumRX has agreed to settle a robocall class action for $1.8MM.

There were over 155,000 people in the class– which means Optum is getting a nice juicy release for only $11.60 per class member!

Now we’re talking!

And notably this is one of Mr. Number One’s famous wrong number robocall class actions. So this is a real steal for Optum. Class definition is:

All persons throughout the United States (1) to whom OptumRx, Inc. placed, or caused to be placed,
a clinical adherence call, other than calls regarding prescription refill reminders or calls regarding
COVID-19 vaccines, (2) directed to a number assigned to a cellular telephone or VOIP service, but not
assigned to an OptumRx, Inc. customer or account holder, (3) in connection with which OptumRx, Inc.
used, or caused to be used, an artificial or prerecorded voice, (4) from April 20, 2020 through October
22, 2025.

And per the settlement agreement there were 155,244 individuals in the class.

The case is Patterson v. OptumRX. 2026 WL 881674 (S.D. Ind. March 31, 2026).

I don’t understand why Optum sent over 150,000 wrong number calls– but it will cost them a seemingly low $1.8MM for doing so.

Plus, the cy pres here wasn’t the NCLC– yay!– although it was the only slightly better National Legal Aid and Defender Association. Hahaha.

Ya’ll should be looking at R.E.A.C.H for these folks! Tax exempt organization dedicated to stopping unwanted robocalls and cleaning up the lead generation industry through education and standards. Literally the PERFECT cy pres for a TCPA class action!

Looks like the good folks over at Hogan Lovells delivered this result. I think they may land on my Defense-side power rankings this year. This is legitimately good work.

May need to get Greenwald on stage at Law Conference of Champions one of these days to ask him about this settlement. Especially with Tom Alvord’s LawHQ hot on his heels in the latest power rankings!

Tom, of course, will be on stage at LCOC IV. Hope you have your tickets!

Chat soon.

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Published by Eric "Czar" Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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