FCC TEES UP SHAKEN/STIR REQUIREMENT FOR CARRIERS

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TCPAWorld had reported earlier that the Pallone-Thune Telephone Robocall Abuse Criminal Enforcement and Deterrence Act (TRACED Act), which was enacted in December 2019, had granted the Federal Communications Commission (FCC) express authority to implement the so-called “SHAKEN/STIR” authentication framework in the Internet Protocol portions of their networks. SHAKEN/STIR stands for the Signature-based Handling of Asserted information using toKENs (SHAKEN) framework and the Secure Telephony Identity Revisited (STIR) framework. Under this framework, carriers would transmit and receive authentication information necessary to verify the accuracy of called ID information of every call, which should reduce illegal spoofing.

The FCC had requested comments nine months ago on whether to mandate implementation of the SHAKEN/STIR framework under the TRACED Act.  At the time, the FCC warned that it would “require voice service providers to implement the SHAKEN/STIR Caller ID Authentication framework, in the event major voice service providers have failed to do so by the end of [2019].”  The FCC now appears ready to act on this authority.  According to a press release issued today, FCC Chairman Ajit Pai is proposing rules requiring carriers to implement caller ID authentication using the SHAKEN/STIR framework.  The FCC has not released a draft of the proposed rules, but it is expected to vote on them during its Open Meeting scheduled for March 31, 2020. 

As always, TCPAWorld will keep you posted.

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Published by Eric J. Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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  1. Pingback: FCC RELEASES DRAFT STIR/SHAKEN MANDATE PROPOSAL – TCPAWorld
  2. Pingback: FCC Releases Draft of STIR/SHAKEN Mandate Proposal

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