FIRST (FREE) WEBINAR OF THE YEAR: Helping YOU Understand the BIG FCC TCPA/Carrier Rulings Issued in Late December

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While the *other guys* are still wiping the sleep from their eyes following their long winter’s naps, TCPAWorld.com is already hard at work in the new year bringing you the must-have content.

And what better place to start than a breakdown of the FCC’s HUGE late December, 2020 rulings scaling back the scope of certain TCPA exemptions and requiring carriers to respond to Traceback efforts and to block calls more vigorously.

I will shortly be posting a critical must-read analysis of these rulings and how they impact various verticals, but for those who prefer a VISUAL presentation, however, I teamed up with my pal David Kaminski and the good folks at accountsrecovery.net to break these orders down in this MUST WATCH hour-long webinar.

In the webinar–available here–we talk through the specifics of the FCC’s orders and what they mean for callers. While we focus on the ARM and collection industries, the discussions is by no means only applicable to folks servicing accounts– these rules apply to every caller in America.

If you operate a call center or rely on telephone outreach to stay in contact with your customers-and who doesn’t–you must understand the impact of these critical orders. And who better to get the lowdown from than me–the Czar– right here, right now.

Click the Picture Above for the Webinar

Enjoy! And Happy New Year!

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Published by Eric J. Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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