Facebook Changed Nothing?: Court Holds that Facebook Ruling Does not Alter pre-Existing Framework on Text Messages

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After a few sleepy weeks in TCPAWorld developments are now pouring in. (And of course they are because its the Friday before a long weekend.)

As I reported earlier, we’ve been waiting with baited breath for decisions applying Facebook, to date we have but three—and none are particularly noteworthy.

Well on Wednesday a Court in Massachusetts gave us a fourth ruling applying Facebook—but only on the narrow issue of whether a text is still a call.

In Barton v. Wellness, CIVIL ACTION NO. 20-40114-TSH, 2021 U.S. Dist. LEXIS 100436 (D. Mass. May 26, 2021) the court held, in essence, that Facebook did not move the needle. Footnote 2 of the decision was perceived to be nothing more than a preservation of the status quo which—according to Barton—is a world in which the vast majority of courts to consider the issue have concluded a text message is a call.

So, for what its worth, at least one Court has now squarely held that a text is still a call for TCPA purposes even after Facebook. Which is not, at all, surprising since Facebook did not really address that issue to begin with.

Have a good long weekend TCPAWorld.

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Published by Eric J. Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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  1. Yes, as predicted. The Supreme court gave special consideration to Facebook. What about the small businesses? This is why all businesses need TCPA protection to avoid lawsuits.

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