FUTURE PROOF: Deserve to Win (Ep. 2) Podcast Drops with GUEST Dan Greenwell–TCPAWorld’s 2022 Innovator of the Year!

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Well, the wait is finally over.

Deserve to Win Episode2 is now available–right here, right now!:

Once again the TCPAWorld team–the Czar, Queenie, Baroness and the Wizard–team up to break down CRITICAL TCPA developments.

In this ABSOLUTELY AMAZING second episode we discuss all that is ATDS in the TCPA landscape including:

Then we get to the guest–Customer Dynamics’ Dan Greenwell, the mind behind Safe Select. Safe Select was TCPAWorld’s very first–as far as I know–Human Selection platform.

The guy who invented Human Selection systems–Dan Greenwell

Dan explains how he came up with the idea–which really does change everything in the TCPAWorld–and how has technology has proven “future proof” blunting the effects of Florida, Oklahoma and even Panzarella.

As I tell him in the interview it seems like he fell out of the lucky tree and hit every branch on the way down. But in his words:

“Sometimes you get lucky. Sometimes you create your own luck.”

Dan Greenwell, on the Deserve to Win Podcast (Drop Date June 28, 2022).

As Dan explains it the company “put their heart and soul” into the development of Safe Select and it really is remarkable how a single idea can take off like wild fire.

In the next year or two I suspect every single dialing platform will have either integrated Safe Select or developed their own form of human selection. And it was all created by one guy–Dan.

No wonder he was awarded TCPAWorld’s Innovator of the Year Award for 2022.

Great work Dan and congrats on the success! And I hope all of you out there enjoy Episode 2!

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Published by Eric J. Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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