FOURTH DAY OF CZARMAS: Another Gift!–A FREE Webinar Setting Up 2023–And I Can’t Wait to See you All Today at LGW!

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So LGW is apparently a HUGE deal. Place is absolutely packed I hear.

I haven’t had a chance to make it down to San Diego just yet–work!–but my advanced scouts (Kiera and the Dame) tell me this thing is incredible. So I am really excited.

Those of you attending–who are probably not reading this– be sure to swing by our humble little table and pick up some swag (TCPA Annual Reviews, hats, T-shirts, the usual). And DO NOT MISS my speaking session tomorrow at 1030 am on the MAIN STAGE.

I have pretty much entirely NEW content for you–directly related to lead generation. And I have some REALLY REALLY big news for everyone. So you will not want to miss it.

But today is, of course, the fourth day of Czarmas and today’s gift is an INCREDIBLE FREE WEBINAR that will take place this Thursday January 12, 2022 at 10:00 am pacific.

I will be joining DNC.com’s Arvell Craig to look into my crystal ball and tell you everything you want to know about what 2023 is gong to hold for the TCPA, state privacy laws, and the INCREDIBLY FAST MOVING developments at the FCC and FTC.

If you are in the call center game you absolutely cannot miss this session!

So sing along:

On the fourth day of Czarmas the TCPA Czar gave to me

A totally free can’t-miss webinar;

critical new standards;

A holiday podcast episode;

And a totally free TCPA Annual review.

We’re really in the spirit now.

Here’s a further synopsis of the webinar:

Telemarketing Regulations and compliance seem to be heating up and spreading wide in 2023. Last year, the FTC and AG began addressing concerns about sharing and selling consent directly threatening the lead generation industry. Then, the FCC took its robocalling enforcement to the next level by shutting down a carrier that failed to comply with specific Stir/Shaken protocols.
How do we make sense of and prioritize our compliance activity?

In our first webinar of 2023, please join Contact Center Compliance’s Director of Compliance, Arvell Craig, with the Czar of TCPAWorld, Eric J Troutman as they discuss the top issues of concern in TCPA for 2023.

Register here NOW!

See you all Thursday (except all of you I’m about to see in a couple hours at LGW!)

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Published by Eric J. Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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