TCPAWORLD AFTER DARK: what comes next…

Add a comment

Feel a bit like Atticus tonight, trying to prevent an entire industry from being lynched by an angry mob.

Americans are finally waking up to the role the lead gen industry has played in the insane onslaught of unwanted robocalls over the last decade. And they are very, very cranky. Pitchforks and torches cranky.

I’m hoping I can save the industry for the sake of the good actors in it but… maybe not. Maybe this is curtains.

Don’t look back lest you become a pillar of salt, and all that.

Nah.

I have a mighty big shield and I think I can shelter at least half the industry–the folks that want to do it the right way. There is value to this industry. I see it and I think I can help others see it too.

Kind of what I do.

Well that and see the future. And I see a sustainable future for performance and digital marketers. So even while good actors should take this moment in time EXTREMELY seriously, you should also be at peace knowing that you have powerful forces in your corner.

And by that I mean me and my team of course 😉

Speaking of my team, we have a new home under construction:

 

Image preview

Our new home–I hope you’ll come visit us and break bread.

Its a nice and comfortable location. Where your humble Czar can sit and contemplate the distant horizon, as I am want to do.

For now though, we should all be contemplating what the future holds in TCPAWorld. I’ve been covering this beat for four years now and the last month has seen developments at an INCREDIBLE rate. Just incredible.

If you’re not following TCPAWorld right now you are nuts. Telecom law hits EVERY American business in some form or fashion. And over the last 4 years we have witnessed an absolute transformation in the laws in this country–from a landscape where carriers had ZERO regulation with respect to call blocking to one in which they are very nearly REQUIRED to stop all potentially illegal contacts. its just amazing to watch how fast things are changing–with no help from Congress I might add.

Sure none of it is constitutional. Eventually it will be challenged and it will all collapse–and, ironically, the carriers will end up sued under the Communications Act, despite their being ramrodded into their illegal call blocking schemes by a vicious FCC.

I love just looking off into the horizon and running the scenarios. Seeing how it all turns out.

Amazing to have been in the middle of this absolutely incredible time in the development of the law, however. And to have recorded and digested and shared it all in real time with so many devoted readers and fans– perfect life.

But I really do believe the future of telecom regulation is at the state level. I am reminder of Queenie’s breakdown of the new Maryland bill. Its amazing how fast the state law regulations are moving even while the federal response is thoroughbreding along.

Queenie breaks down the new Maryland bill. For more incredible content follow our TREMENDOUS Youtube channel!

If it wasn’t for the Czar, how could anyone keep up with this?

For my part I am openly pondering a Congressional run. Katie Porter has decided to seek the Senate seat here in California–and that leaves my district up for grabs.

I think I may grab.

Still weighing it.

Have so much else going on. But… ours is a world that needs saving. Not just the TCPAWorld. The whole darn.

And who else to do it?

 

Categories:

Published by Eric J. Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

Leave a Reply