GOOD BUT TOUGH TIMES– How a Conference Brought Fear and Loathing to Las Vegas (Along with Some Hope!)

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As most of you know, I almost never post on the weekends but these last few week–and the next few–are real racehorses.

I remember back when I was in #biglaw and I only worked 12-13 hour days. Amazing how much spare time I had in those days 😉

But SO much going on right now that there is simply no time for rest. With the amazing momentum created by R.E.A.C.H. and clients pouring in by the bucket full, Troutman Firm (soon to be Troutman Amin, LLP) is back in hiring mode. Excellent to announce we will be adding a new lawyer by the end of the month– an AMAZING attorney who is LEAVING an AM Law 100 firm to join us, really really smart.

And this huge Five9 might be an ATDS story is absolutely massive. Will provide more coverage of that either later today or tomorrow.

For now, however, wanted do give you a quick recap of LeadsCon and the big REACH event.

Backing up, the LeadsGen industry is under MASSIVE regulatory scrutiny right now, with the FCC potentially looking at shutting the entire thing down. Against that backdrop, an FCC representative appeared at a lead generation industry event with the Czar on stage last week. That same night we had a gathering of board members and friends of Responsible Enterprises Against Consumer Harassment (R.E.A.C.H.) a trade organization dedicated to ending the abuses in the industry that have lead to BILLIONS of unwanted robocalls.

It is hoped that the efforts of R.E.A.C.H. will be enough to convince the FCC  to keep the lights on for this industry, but others within the industry seem dedicated to spreading misinformation on the subject of the FCC’s CRITICAL NPRM and are downplaying it for their own ends. Really big mistake. Potentially FATAL miscalculation. But I’ll write about that more another time.

The good news is that REACH has tons of momentum. The NPRM was amended to reference REACH’s advocacy–more on that tomorrow–and it is clear that the Commission and other regulators view REACH as the de facto voice of the industry, which is a real step in the right direction. “Karen from the FCC” discussed the alignment between the CFPB, CMS and the FCC around limiting abuses in the lead generation industry and REACH’s standards are precisely the middle ground needed to bring all of these groups into alignment.

For now, here are some pictures from LeadsCon and –A HUGE THANK YOU to those who attended the REACH event and who are helping to forge a brighter future.

Beth Sprague, “Karen from the FCC”, Issac and I following our INCREDIBLE panel 

Wore a suit for the FCC

And Karen hung out with a few of us after the panel. Fun!

Brandon is a really special guy.

Queenie and the game named after her

Puja way to comfortable at the Aria sportsbook

Some team photos

The Baroness and I betting against BigTen teams.. 

Welcome to the REACH event

Queenie looked amazing

And yes David Frankel and I got a long great and he slept on my couch!

Great gathering

 

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Published by Eric J. Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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