TCPAWORLD AFTERDARK: reliable

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Pretty amazing isn’t it?

How the Czar always seems to come through.

Tight deadlines, no problem. Whatever it takes. It gets done.

So R.E.A.C.H. submitted two comments today. One we already talked about. Thing of beauty, remember? You can read the filed version here. 

Second we barely addressed. The FCC needs to know the truth– the carriers are blocking text messages based entirely on content. Totally illegal. Unconstitutional. A licensing scheme.

Will be struck down in litigation.

But R.E.A.C.H. asked the Commission for help first. You have to read this one. It is right here: REACH Comments on Second Robotext Order. 02262024

So how do I do it? How does the Czar always come through?

A team.

Its never just me. Never.

The Countess. Queenie. Now John Henson.

And John Barbret.

And Gayla Huber.

People who care. Committed and dedicated. And SMART!

They keep going, so I keep going.

So we keep going.

And winning.

You can’t beat us. Because we’re on the side of right. So we’ll just keep coming.

Reliable.

Count on it.

Goodnight folks.

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Published by Eric "Czar" Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

1 Comment

  1. Maybe the content policies you cited in the appendix of your filing shouldn’t single out certain sectors, but they do seem like a good faith effort to keep spam out of the SMS channel. The policies against the use of third-party data such as voter registration databases are especially welcome. Telcom providers don’t have a constitutional obligation to let their services be degraded by morons robotexting property owners every week to ask if they’ll sell their house for half its value, or by every random businessman who thinks he can spam his way to the presidency. Your arguments against content filtering would be more convincing if you could cite specific examples of campaigns that were blocked, with no remedy, despite following all best practices for obtaining consent (including double opt-in).

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