TCPAWORLD AFTERDARK: LeadsCon and All That We Have Accomplished

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The Czar on the main stage… 

It seemed as if we couldn’t walk 10 feet without someone stopping us and thanking us for all we had done for the industry.

It was a remarkable feeling. And, of course, the Czar is used to being thanked and praised.

Our incredible staff!!!

But this LeadsCon somehow felt different. It was as if the entire industry was breathing a sigh of relief and was patting me and the team on the back for it.

Puja being amazing!

The feeling was very mutual, however. I was thankful the industry had listened and heeded the word.

Every single session at LeadsCon 2025, it seemed, had something to do with compliance or treating consumers the right way.

It was a like an entire bizarro world reversal of this same conference just a few years ago–when seemingly every session focued on how to “refuse friction” and “streamline lead flows,” sometimes code for “get consumers to give consent by any means necessary.”

Now, however, it is the lead buyers dictating the course. LeadsCon organizers told me the number of buyers attending the event skyrocketed this year as the message of compliance brought in the folks with the money to spend.

Awesome REACH booth…

Meanwhile R.E.A.C.H.– an organization committed to cleaning up the lead generation industry–was invited to provide an update on its own activities and upcoming legislative and regulatory issues while new members climbed aboard.

Isaac and I chatting about R.E.A.C.H.

Just a remarkable change.

And all of this, of course, was set in motion by Puja and I.

Seven years of tireless hard work has bourne incredible fruit.

An entire industry drawing up out of hiding in the dark, maturing and evolving and ready for its moment in the sun.

No wonder everyone wanted to thank us.

Big Bad John Henson in session

Our mission has been an incredible success. But, of course, there is so much yet to be done.

Regardless was just wonderful to see everyone at LeadsCon, especially Joey and Joe and all those who have worked so hard to further the mission of R.E.A.C.H.!

it is SO good to be home though. Every one of these lion stickers on the WaaS ad in the Southwest terminal at John Wayne airport represents a trip we have been on for Troutman Amin, LLP in just the last few months.

And that’s just trips on Southwest airlines!

Our mood right about now– winning but having fun all the time!!!

Truly the best team in the legal business. (Dare you to find a better one).

See you next time… hopefully at LCOC III!!!

 

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Published by Eric "Czar" Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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