TCPAWORLD AFTERDARK: commitment

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So last week we went to Chicago to attend Connect (X).

That’s the big Wireless Infrastructure Association annual event.

Met with a TON of folks in the wireless infrastructure game. Folks that build and own the towers and cables and fiber and, well, infrastructure that our telecom networks run on.

We went as novices, folks who know very little about the block and tackle of the brick and mortar of telecom. And we learned a TON.

We came humble. Paid tribute to the men and women that built the infrastructure of our country’s wireless network.

Gave away about $15k in free shirts and hats and stickers and fun stuff.

Why’d we do it?

Because we’re the best telecom lawyers in the nation.

And you can’t be the best unless you UNDERSTAND the entirety of telecom.

Do you know who these people are?

We currently represent the USERS of the network.

Complete visibility in terms of everything they do, all their practices, the carriers, call centers, platforms, dialers, data brokers, lead sellers, aggregators, generators, networks, publishers, form fillers, widgets, coreg, data miners, lead managers, SaaS, CRMs… ALL OF IT.

But when it comes to the physical STUFF these users use, well…. don’t know much.

But we learned.

The head of sales of one of the largest tower owners in the world gave me a 45 minute tutorial on how the nation’s wireless telecom infrastructure was built.

What each of the 5gs, actually means.

What 6g will look like.

Why starlink means, or doesn’t mean.

I learned how to build a tower. From the ground up. ALL of it. From the fiber, to the pole, to the trellis, to the antenna, to the power sources, to the cable, to the sheds.

All of it.

We learned why “the speed of light isn’t fast enough.”

We learned more in 48 hours than I have in the last 10 years.

And made friends for life.

Just a fact.

But why?

Because we want to be the best. And to be the best, you have to understand EVERYTHING.

360 degrees.

No angle left unviewed.

And when you come with an open heart and an open mind people will share so much with you.

Just as we will share so much with them.

Love you all.

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Published by Eric "Czar" Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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