SOME HELP: Tax Relief Helpers To Pay $2.95 Million For Illegal Robocalls to Consumers

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Well I guess today is TCPA class action settlement day.

Earlier I discussed a settlement by Western Express for $2.7MM, and here’s another one at $2.95MM.

Now, as I said, Western Express got a pretty good deal at $185.00 a class member.

Tax Relief Helpers paid more money for a much smaller class– only ~5,000 in the class.

That means TRH paid $540.00 a class member– almost triple what Western Express paid!

And notably the Wolf (Paronich) was involved in both cases.

While we can’t no for sure why Wolf took so much more off of TRH than from Western Express, what we do know is the class in TRH is as follows:

All persons throughout the United States to whom Tax Relief
Helpers, Inc. and/or its agent(s) (‘Tax Relief Helpers’) called, or
caused to be called, during the Class Period, in either of the
following circumstances: (i) where Tax Relief Helpers used an artificial or prerecorded voice without prior express written consent,
or (ii) where Tax Relief Helpers made more than one call in a
twelve-month period to any number that is registered with the
National Do-Not-Call Registry or Tax Relief Helpers’ internal DoNot-Call list.

What a weird class. It includes both 227(b) and 227(c) claimants but lumps them together. Not sure I’ve seen that before.

Notice also that Western Express was just wrong numbers– this settlement includes all individuals robocalled without consent.

Very odd.

Regardless Paronich and co. are seeking a comparatively modest $600k in fees in this one. So he’s looking to collect on about $1.4MM in fees. Not bad for a single day’s blogs worth of work…

The case is Jorge Rojas v. Tax Relief Helpers, Inc., Case no. Case No. 2025CH000020.

Once again, if YOU’D like to AVOID paying millions in a TCPA settlement consider retaining Troutman Amin, LLP. Helping people avoid this sort of thing is pretty much all we do. And our rates are going up! (Little wonder why.) So retain us now and save.

THE FIRST $6K AN HOUR ATTORNEY?: Troutman Amin, LLP Rates Set to Rise January 1, 2026– Get In Now!

Chat soon!

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Published by Eric "Czar" Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

2 Comments

  1. Is this the outfit that leaves young, female, AI-generated ringless voicemails?
    They must be seeking to pay the settlement by drumming up more business the same way that got them in trouble–it had been months, but suddenly got two in less than a week.

    Reply

  2. What I’m curious about is how are they providing notice to the actual “called party” class members? If the defendant is calling wrong numbers, then the data they have is associated with the previous owner of the number, including the address. How are they getting addresses for the new owners to even send the notice? I’ve noticed on both these settlements, there is no place to enter a phone number on the settlement administrator’s website to see if it was one of the numbers called.

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