MAXIMUS PAYOUT: Maximus Education, LLC To pay $3,000,000.00 to End Wrong Number Robocall TCPA Class Action With Mr. Number One Himself

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Those of you who attended Law Conference of Champions IV saw the amazing Michael Greenwald– the most dangerous Plaintiff’s lawyer on Earth– spar with Puja during the shark tank.

One of the things he revealed was that he was settled over $75MM in TCPA cases in the previous year– $75MM in one year!

Well he just landed another whale this week with Maximus Education apparently agreeing to pay the handsome sum of $3,000,000.00 to resolve a TCPA robocall wrong number case pending in Alabama.

These cases are Greenwald’s speciality and–as he also revealed at LCOC IV– he has never lost a certification effort in one of these cases. Probably smart for Maximus to get out when it did– even though it cost $3,000,000 to do so.

The class is defined as:

All persons throughout the United States (1) to whom Maximus Education, LLC, dba Aidvantage placed
or caused to be placed a call, (2) directed to a telephone number assigned to a cellular telephone
service, but not assigned to a current or former Maximus Education, LLC, dba Aidvantage customer or
accountholder, (3) in connection with which Maximus Education, LLC, dba Aidvantage used or caused
to be used an artificial or prerecorded voice, (4) from February 12, 2021 through September 26, 2025.

Apparently there were about 35,000 class members identified by wrong number code dispositions– always a mistake to have that lurking in your data– so pricing here is right around $90.00 per class member, which is a little high but when you’re dealing with Mr. Number One you have to pay a premium.

Case is Knox v. Maximus Education,  2026 WL 1676385 (M.D. Al. June 9, 2026).

Few take aways here:

  1. If you’re leaving prerecorded voicemails or using GenAi for outreach you MUST avoid wrong number calling– consider using the Reassigned Numbers Database, especially if you are in the sevicing/collection space!!;
  2. Using data disposition codes that indicate a wrong number just make it a heck of a lot easier for Plaintiff’s lawyers to find their class– give us a call at Troutman Amin, LLP and we can help you design a wrong number process that won’t hang you out to dry;
  3. Greenwald is out there hunting. If you get a class action suit from Greenwald or Aaron D. Radbil of Greenwald Davidson Radbil PLLC call Troutman Amin, LLP immediately. These guys are extremely talented and successful attorneys. You need to defend yourself with the best!

And for now if you’d like a FREE copy of the 2026 Troutman Amin, LLP TCPA Annual Review, presented by Contact Center Compliance, request a copy right now!

FIRST DAY OF CZARMAS 2026: THE 2026 TROUTMAN AMIN, LLP TCPA ANNUAL REVIEW, Presented By Contact Center Compliance is now FREE for the Asking!!!!!!!!!!!

Chat soon.

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Published by Eric "Czar" Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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