NOT ANOTHER WEBINAR: But.. Yeah Another Big TCPA Webinar

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*keeps hearing people are tired of webinars.*

thinking

*agrees to do webinars on back-to-back weeks.*

Ok look, I know I just a webinar yesterday, but that won’t stop me from doing another one next week apparently.

For those who missed it, Elliot Golding (Squire’s Privacy Ace) and I helped keep the lead gen world safe yesterday with a great discussion with Rob Seaver of LeadsCouncil. We discussed all the big privacy traps (data breach anyone?) stemming from the world’s rush-to-remote March.

But next week, we’re going to get a little more block and tackle breaking down the recent TCPA developments in my patented cut-to-the-chase manner. I’ll be joining DNC.com and its wide-ranging audience to discuss contact center compliance (ahem) in the new COVID-19 era.

Here’s the abstract:

The (TCPA) world is on fire anew. After a brief respite, class action filings are increasing, FTC and FCC actions are increasing and the case law—particularly around ATDS—is suddenly moving in a powerfully unfavorable direction. Add in the massive changes caused by the speed-to-remote environment imposed by the COVID PLAGUE, and we have a perfect recipe for data breaches, fraudulent leads, and hyper-sensitive regulators shutting down marketing and collection calls across the nation.

Also fueling this fire are the wireless and VoIP providers that are blocking legitimate calls and falsely labeling customer contacts as scam likely. Learn how to identify how your call reputation scores and what you can do to minimize this happening.

You can’t miss the Czar’s breakdown of all these fast-moving changes. He’ll explain what really matters, and what’s just noise so YOUR business can ride out the regulatory storm.

I’d say this is pretty on point.

The webinar is on Wednesday, April 15, 2020 at 10 am pacific. Tune in so you don’t miss out. Its free and it will be entertaining and you’ll learn a bunch.

Oh yeah, and data analyst expert all-star Peggy Daley of  Berkeley Research Group, LLC will be joining too.

REGISTER HERE.

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Published by Eric J. Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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