I don’t attend very many webinars that I’m not speaking on. In fact, this might be my first one in the last year. But when my buddy Alex Algard (CEO of HIYA) is covering the “state of the call” I have to tune in.
This thing was elegant, quick, and tons of outstanding data was shared. The consumer-attitude data was really eye opening and critical for call centers and lead buyers IMO.
I encourage all of you to try to late-register and watch a recorded version.
I’ll be drawing on some of what I learned today in our big text-blocking webinar tomorrow.
Be sure to tune in–and thanks Alex!