The fall out from the multi-year SCAM (my opinion) of ringless voicemail providers telling consumers their technology was not subject to the TCPA continues.
Many of you may remember that ringless voicemail providers argues/advertised/promised? that their technology was not subject to the TCPA because *cough* voicemail is an informational service and not a telecommunication service. This argument made no sense because: i) they were not operate a voicemail service, they were leaving voicemails–two different things; and ii) even informational services can be subject to the TCPA; c.f. text messages. Nonetheless I saw at least one white paper from a lawyer explaining how the TCPA does not apply to this technology, which just makes me wonder how some folks sleep at night.
(Related, I saw another white paper recently that strongly implied the use of an autodialer is fine after Facebook so long as random phone numbers are not being dialed–that guy should have his bar license revoked.)
In any event, a ton of companies were swept up in the ringless voicemail craze back in the 2016-2019 timeframe most of whom believed–falsely–that the technology was somehow TCPA proof. That position has melted down. Completely. See here, here, here, and here.
But the fallout continues.
Just this week, for instance, a Court in Connecticut CERTIFIED class action involving the platform with the most cringe-worthy name in all of TCPAWorld: “Slybroadcast” a popular ringless voicemail platform.
Pro tip: just go ahead and avoid using anything calling itself “sly” from now on. Its.. not.
In any event, the court in Lenorowitz v. Mosquito Squas of Fairfield and Westchester, (how about that name tho), 2022 WL 4367596 (D. Conn. Sept. 21, 2022), just certified a class action in favor of a Plaintiff and against a pest control company that had used Slybroadcast to contact over nine thousand customers.
The message was all about tick control–I know there’s a TCPA joke there but I can’t find it:
Hi this is Maria with Mosquito Squad. We sent you an email last week with details about our two supplemental tick control options, and I wanted to see if you had any questions. While tick tubes and granary treatments can be added to your current back pack service, tick tubes eliminate the nymph-stage tick underground and granular products increase the elimination rate of adult ticks above ground. Please call me back if you would like to discuss how we can go above and beyond to control ticks on your property. My number is 877-337-4415. Thank you and have a great day.
In certifying the class the Court rejected a recent standing trend suggesting that the receipt of a single RVM does not cause Article III standing–and that’s a real backbreaker for those of us who have been working so hard to expand the Article III standing limits on TCPA cases.
Baroness breaks down HUGE Article III ruling. For more great content be sure to follow our incredible YouTube Channel!
The Court also allowed the Plaintiff to change his class definition to exclude certain categories of phone calls that would not otherwise have been actionable and I HATE that. Plaintiffs often try to sandbag defendants with GARBAGE class definitions in their papers that can never be certified. Then they turn around in a REPLY brief and try to change their definition–sometimes after discovery is closed!!! And courts let them get away with this. Its absolutely terrible and demonstrates that the judiciary has really forgotten what due process means in the context of civil litigation. But I digress.
Adding to the fun, the Court found the Plaintiff was adequate to represent the class–and a guy named Zelman was adequate to represent it–even though:
Plaintiff and his counsel are neighbors, attend the same synagogue, their children have attended school together, and on a couple of occasions Plaintiff’s daughter provided babysitting services for Mr. Zelman’s children.
Finally the Court surmounted ascertainability hurdles by allowing the Plaintiff to use a self-identifying affidavit to identify class members:
“Was your phone number ________ a residential landline, or a cell phone number, in April and May of 2019? Yes___ No____.”