HERE IT IS–the SPECTACULAR 11th Edition of the Deserve to Win Podcast– A Small Business Crushed by TCPA Suit and Discussion on FCC NPRM

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Deserve to Win’s HUGE 11th episode brings the story of Richardson Marketing Group– a “Best Places to Work in Ohio” honoree that lost two-thirds of its employees following a TCPA lawsuit.

Once an up and coming performance marketing company, the business was placed on life support when it became tangled up with a TCPA class action against Allstate.

Deryck Richardson–the owner of the company–joins Deserve to Win to discuss the crushing impact of the lawsuit and the gut wrenching decision he faced to either shut down the business or layoff employees after Allstate put him on a “black list.” He explains how he felt “bullied” into laying off his employees.

Tons of reaction to this clip. Really rough stuff. For more INTRIGUING content be sure to follow our INCREDIBLE YouTube channel.

Meanwhile Allstate paid millions to settlement the lawsuit– but he tells us offshore call center reps are STILL making illegal calls in Allstate’s name!

What’s going on here?

Before we get there though, the TCPAWorld team breaks down several CRITICAL developments.

First, the Czar breaks down the FCC’s new NPRM and its MASSIVE potential impact on the TCPAWorld.

Second, the Duchess breaks down a big win for American Express in enforcing an arbitration provision and avoiding a TCPA class action.

Third, the Dame breaks down her MASSIVE WIN ruling holding calls offering to BUY property are not solicitations under the TCPA’s DNC rules–even when those calls are used as part of a lead generation process. You’ll want to hear this one.

Plus, Queenie covers the shakeup at the FCC with Gigi Sohn withdrawing from the nomination process to be the 5th FCC commissioner and the Wizard breaks down yet ANOTHER new state potential state mini-TCPA–a new Georgia bill that would authorize class action litigation against sellers that use third-party telemarketers to sell goods or services.

Its all here in a PACKED 11th epiode! WATCH NOW!

Watch our 11th Episode of Deserve to Win now! And for more CRITICAL content be sure to follow our INCREDIBLE YouTube channel!

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Published by Eric J. Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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