TCPAWORLD AFTER DARK: Regulator Calls Troutman Amin, LLP Disclosure “Perfect” As Firm Delivers Another HUGE Win

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There is nothing scarier than a CID, and nothing sweeter than a close letter.

Well, except maybe when a regulator calls you to tell you they think the disclosure you–well, Queenie— drafted is “perfect.”

“The opt in disclaimer used by your client is perfect and I use it as an exemplar to show other companies what their opt in disclaimer should look like.”

I mean… it just doesn’t get any sweeter than that.

Being able to help a client go from the sheer terror of having to respond to CID to the joy of knowing the investigation is closed and all is well–and knowing that it was your disclosure that helped make it happen. So so so sweet. Really doesn’t get any better than that.

Related, one of my favorite moments is when opposing counsel in a class action asks for my client’s policies and procedures and I know I drafted them… hahahah

“Here they are.” I say. “By the way, these were drafted by the Czar.”

Case somehow seems to disappear shortly thereafter. hahahaha

Taking care of people is my favorite part of the job. And when Troutman Amin, LLP is brought in early and given a chance to draft disclosures, policies, procedures, processes, etc. before a litigator or regulator comes knocking our ability to protect folks is just so very very strong. Plus you’ll know you’re doing things the right way and compliantly–and don’t you want that anyway?

Obviously we can never guarantee any particular result, but if you ever have to come face to face with the Wolf or a regulator, you definitely want to know the Czar and/or Queenie audited you and approved your process before hand.

Anyway, just a great day for us. In a great mood. Hope all is well for you as well!

Related, magazine is still free (for life) for anyone who signs up by September 15, 2023. After that it will only be available for SALE. Get it while you can!

YES WE HAVE A MAGAZINE NOW! And YES it is AWESOME, and YES you can get it FREE!!! (If You Hurry)

Chat soon.

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Published by Eric J. Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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