SURF AND SALES: Convoso’s Newport Beach RoadShow is a Massive Success and I Can’t Wait for the Next One

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There’s just something about these roadshow events that make them way more fun than normal industry get togethers.

Maybe its that they feel way more intimate with designed networking opportunities and workshops that really force people to get to know one another.

Maybe its the fantastic discussion of the Convoso suite of product offerings to help users get even more our of the platform.

Maybe its the incredible compliance updates from some guy named the Czar and some lady name Queenie.

But actually I think it had something to do with the little balls they handed out in the swag bags this year.

Yes, I juggled them a bit–when I wasn’t focused on the incredibly cool and useful content.

But the hilarious shrieks of laughter that transpired as folks took to throwing the balls across the room while Convoso CSRs efforted to catch them in garbage cans… definitely not what you expect to see at an industry get together and it really broke the ice.

And Convoso just brings great folks together. Attendees were mostly call centers, but also a ton of great vendors were on hand.

Plus it was a real honor to sponsor event alongside great brands like DNC.com, Balto and TrackDrive.

Love that the famous lion is now starting to show up at these events and that Troutman Amin, LLP is really contributing to the creation of great shows and content.

But in truth, the Convoso brand itself is just so positive that their events will always have great energy and positivity as well. Nima is just the best guy, and Lisa as his right hand is just rocket fuel. Always big smiles and great enthusiasm.

Such a positive flair for life, and business, and-ultimately–compliance.

And that is probably, ultimately, what I like best about their events is that they bridge the worlds between marketing, networking, and education (compliance) so effectively and they do it in a way that everyone is having the same experience together.

Really cool.

Plus attendees got the absolutely latest information on the FTC and FCC proceedings, as well as CIPA, mini-TCPAs, call blocking, call labeling and state privacy laws.

It was like a mini-version of the “Law Conference of Champions.” Went really well.

Plus the happy hour wasn’t bad. Tasty tacos and forbidden cheese (dont ask.)

Anyway I had an absolutely marvelous time and I am already looking forward to the next one.

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Published by Eric J. Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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  1. Pingback: Preparing for Federal Communications Commission Changes – The National Law Review - Ariana Cloud

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