OUT OF CONTROL: TCPA Complaints Are Up A Whopping 26.2% Through April, 2024–and That’s Not the Half of It

3 Comments

Web Recon just dropped its April data set and the numbers are eye popping.

Another 92 TCPA class actions were filed in April. That means 68.1% of TCPA cases filed that month were class actions. The highest percentage in history–again.

More importantly, TCPA class action filings are up over 39% from last year!

That is 331 TCPA class actions filed Jan-April, 2024 compared to 238 that period last year.

And, of course, last year was already a record breaking year.

2024 filings are smoking 2023–and those were way higher than 2022!

This is nuts folks.

TCPA Compliance folks. Get your TCPA Compliance right here.

Ya’ll really need to attend this conference. No wonder its sold out tho.

Unrelated, Octavio Gomez is the number one filer of consumer claims in the country right now. He was on our podcast a while back. You may want to check it out:

HERE IT IS!: Deserve to Win Episode 13 is OUT NOW!!! Tav Gomez and Frank Kerney Join the TCPAWorld Crew to Discuss FCRA, TCPA and Legal Greatness…

Chat soon.

 

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Published by Eric "Czar" Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

3 Comments

  1. Telemarketing calls are up, so it stands to reason so are the lawsuits arising therefrom. The “final expense” folks are really getting out of hand. Today, alone I have endured 18 calls… And every time I said “do not call me” I got some choice 4 letter words uttered at me as they hung up. It appears some of the big FE insurance companies really should partake in your LCOC seminars.

    Reply

    1. It’s remarkable how many of the spam calls from the past few years pertain to some kind of insurance or warranty product. Certainly, no legitimate insurance company is selling their products this way, and anyone who buys such a policy from a cold caller is going to find that it is worthless. These “final expense” and auto warranty calls are not telemarketing – they are criminal racketeering.

      I have a friend who is in a nursing home right now recovering from surgery, and she has had to disconnect the phone in her room because it rings every hour with a call like this. I answered one of these calls when I was visiting her, and it was a foreign call center saying they were with “American Directives” and were selling insurance – which I know is a scam because there’s no such company registered in this state. And due to the Facebook loophole, these calls (clearly made with an autodialer) no longer violate the TCPA as long as they use a list of numbers to specifically target nursing home patients! The FCC has done a good job at shutting down some types of illegal calls from overseas, but they are powerless to act when the scammers are complying with their rules.

      Reply

  2. Lawyers gonna lawyer. Only profession where they can write the very laws they then turn around and sue on. If folks had any brain at all, they would go after actual bad actors and not just add a crap ton of regulation that makes it extremely confusing and hard for the 99.9% of SMBs who don’t do bad things. But hey… lawyers gonna lawyer. Good on the them for making sure 99.9% of us suffer because .01% is bad. Thanks lawyers. Where’s that Supreme Court decision on having AI lawyers… we need to knock the mob.. I mean lawyers down a notch.

    Reply

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