FIFTH DAY OF CZARMAS!: How About a Lead Gen TCPA Compliance Checklist? (AWESOME!)

3 Comments

So we here at Troutman Amin are constantly supplying the lead gen community with information they need to stay compliant.

I mean we have an entire section of TCPAWorld.com that is dedicated to lead generation– its the first tab on our menu!

But besides our awesome Lead Gen Resources page we put together the world famous Troutman Amin 15 template one-to-one disclosure and a ton of webinars and videos on the subject on our famous YouTube channel (@deservetowin)– plus we started a trade organization (REACH!) to help set standards and keep companies compliant.

Not to mention tirelessly touring the country to speak at shows–even secret after dark shows– to help people stay informed and compliant!

Well today we unveil perhaps our handiest dandiest little helper tool for lead gen– a TCPA compliance checklist created by the man himself Big Bad John Henson.

In this checklist you’ll find just about everything you need to help assure you are on the right track for January 27, 2025 and beyond!

You can download the checklist here: 2025 LeadGen TCPA Checklist

And if you love it be sure to send us a quick note thanking us for it! 🙂

Thanks all. Happy weekend. And two more days of Czarmas left next week!

Chat soon!

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Published by Eric "Czar" Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

3 Comments

  1. “In this checklist you’ll find just about everything you need to help assure you are on the right track for January 27, 2025 and beyond!”

    Surprised that the reduction from ‘not to exceed 30 days’ down to ’10 days’ regarding revocation of consent isn’t included in the cheat sheet?

    Although you did mention ‘…just about everything you need to know…’ This seemingly minor detail can/most likely will be reason enough for TCPA suits going forward. Hmmm…

    So here’s the specifics:

    “B. Timeframe for Honoring a Do-Not-Call or Revocation Request
    10. The Commission requires that callers honor company-specific do-not-call and revocation-of-consent requests for robocalls and robotexts that are subject to the TCPA within a specific timeframe. Specifically, the Commission amends its rules to require that callers honor company-specific do-not-call and revocation-of-consent requests within a reasonable time from the date that the request is made, not to exceed 10 business days after receipt of the request.”

    https://www.federalregister.gov/documents/2024/03/05/2024-04587/strengthening-the-ability-of-consumers-to-stop-robocalls

    Reply

  2. Very helpful! I would like to confer, with checkbook in hand, with someone at your firm about a case we’re defending. Burr Anderson 312-305-0343. Bielanski v JDC Auto (Chicago Fed Dist Court)

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  3. In the real World, the super majority of telemarketers do not subscribe to the NDCR, let alone scrub against it. That is the start of the snowball rolling downhill. And, heaven forbid that a consumer makes a company-specific do-not-call demand, the telemarketer merely utters a profanity or two (often in some foreign tongue), hangs up on the consumer, and “did not hear” the demand. If the consumer really irritates the telemarketer, the telemarketer programs the consumer’s telephone number into their “hell dialer” to ring the consumer over and over and over from a spoofed telephone number. And, so the TCPAWorld turns.

    Reply

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