UGH PEPPER YOU’RE KILLING ME– Data Breaches Continue to Rock #BigLaw as Clients Head to the Exit

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You’re killing me smalls…

If you’re in house counsel using #biglaw for TCPA defense you know your job is at risk right?

Set aside that the bad results. That’s not what I am talking about.

I am talking about the ENDLESS data breaches the #biglaw firms keep suffering. Not to mention the reliance on GenAi that is going to end up costing somebody their job (and maybe their bar license.)

I recently reported on numerous #biglaw firms that have suffered data breaches in 2026–including the now-defunct Weil– but there are two more to add to the list including one by the law firm that has to be crowned the worst of the worst. The regrettably named Troutman Pepper.

But we will get to that.

First, Baker McKenzie. Here’s the GenAI scoop on it:

  • Cause: A threat actor used social engineering tactics to deceive two firm users on August 14 and August 17, 2026. [1]

  • Scope: The attacker gained access to files containing personal and sensitive information (which may include data such as Social Security numbers and medical details depending on the client records involved). [1, 2]

  • Response: Baker McKenzie stated that it engaged forensic specialists, notified law enforcement, contained the incident, and found no evidence of broader credential compromise or separate system access.

Ugh. WHAT A JOKE.

But it gets so much worse.

Troutman PEPPER.

Ugh I hate them using my name. Just an endless series of screw ups from these guys.

You’ll remember this is the law firm that LITERALLY HAD THEIR ENTIRE SYSTEM TAKEN OVER AND SHUT DOWN.

Then they keep getting sued for… stuff.

Earlier this year they had a data breach from social engineering costing 37,000 people’s data to be exposed apparently.

And now apparently a proposed class action lawsuit (Wilson v. Troutman Pepper Locke LLP) was filed in the U.S. District Court for the Northern District of Georgia, alleging that the firm’s lax data security led to the exposure. The firm has also submitted formal regulatory notifications to state attorneys general offices.

These guys cannot get out of their own way.

Change your name!

Meanwhile news outlets like Reuters and Law360 have taken to calling the firm “Troutman” which is INSANE and totally disrespectful to the REAL Troutman (me.) Literally the firm doesn’t have anyone named Troutman working there!

I swear they do this on purpose because I amplify their stories when I complain about it. Looking at you Lynn LaRowe and Mike Scarcella.

Had a client just last week say they had accidentally retained the wrong Troutman. And every time a story like this breaks at least one client reaches out to make sure we didn’t lose their data. Its just terrible for us.

Ugh.

Troutman Amin is safe. Strong. Secure. Delivers great results. Doesn’t lose data.

Troutman PEPPER. Not so much.

Troutman Amin. Good.

Troutman Pepper. Bad.

That’s why we dreamed up the slogan #LookForTheLION

Hire the Troutman that has a lion and you are safe.

Hire the Troutman named after a prune-flavored soda… not so much.

Happy weekend everyone.

 

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Published by Eric "Czar" Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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