GOOD MORNING TCPAWORLD– A Few Quick Updates (Florida Bill, Compliance Palooza, Other Stuff)

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Heya TCPAWorld. Hope you had a great July 4th weekend. Back to the grind.

I am plenty tardy on that second update on the Florida robocall bill and my email box is still stacked with questions. Sorry folks, but I was simply shellacked last week. I apologize for the delay. (And I know, I know, the other firms are getting it wrong. I get it.) Will have that long-awaited post up today. Might be later in the day. But today.

In other news, I hear the Compliance Palooza is crazy packed already and I told Rob to start looking for more space. hahaha. We’re about to announce the keynote speaker–will be mind blowing for anyone who follows international politics. Rob is going to make sure the prices go up again after the speaker is announced so get in now. Plus Queenie just signed up to present on TCPA stuff so… the line up just keeps getting better and better.

Also a few of you have asked about this human select system manual dialer I helped design and I know there’s some buzz about that in light of the Florida bill and Facebook, since the ATDS rules have really changed recently. Reach out and I’m happy to connect folks with the software developer (always have your own counsel review any new outreach efforts, however).

And for anyone still following the fate of Creasy, another Court just denied a Creasy motion see Van Connor v. One Life Am., C/A No. 6:19-cv-03283-DCC, 2021 U.S. Dist. LEXIS 121008 (D. S.C. June 29, 2021), which brings the score to about 1,000,000 to 4. 

Then again, the Squire TCPA team—which is already responsible for 25% of all Creasy victories nationwide–just earned another big win, with a Court staying an entire case in favor of the Firm’s client pending the outcome of a Creasy determination in the Perez appeal. Can’t post the case publicly, but reach out if you want a copy of the decision.

Winning. Winning. Winning. Winning.

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Published by Eric J. Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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