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The World of the Telephone Consumer Protection Act

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  • FACEBOOK Ruling Resource Page
  • The Developments That Rocked TCPAWorld
  • (NEW) STATE PRIVACY LAWS
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  • Contact the Team
  • FACEBOOK Ruling Resource Page
  • The Developments That Rocked TCPAWorld
  • (NEW) STATE PRIVACY LAWS
  • Our INCREDIBLE YouTube Channel
  • Contact the Team

Author: Eric J. Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.
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TCPAWORLD After Dark: little league error

1 Nov 20233 Nov 2023
little known fact--the Czar coaches a little league team. The raptors. how do I have the time? I don't. but I do it anyway. And if this play had been…
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NIGHT DROP: Here it is– that INCREDIBLE Deserve to Win Episode 17 with Jeff Lohman talking Navient’s Crazy RICO Suit Agaist Him!!!!

1 Nov 20233 Nov 2023
One of the biggest stories in TCPAWorld history was the tale of Navient's RICO suit against TCPA attorney Jeff Lohman. The story went roughly like this. According to Navient--one of…
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DIFFERENCE MAKER: Defendant Stuck in TCPA Suit When They Didn’t Make Use of Troutman Amin, LLP Pioneered Strategy

1 Nov 20231 Nov 2023
So we reported recently about a new case that took advantage of the Baroness' huge win in Bacarri.  https://tcpaworld.com/2023/10/06/on-the-shoulders-of-giants-troutman-amins-massive-win-last-year-helping-other-defendants-get-out-of-tcpa-class-actions/ Brass tacks-- in suits against a product seller arising out of illegal…
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NO MOORE: Allstate Agent’s Regrettable Motion to Dismiss Denied in TCPA Suit And There’s a Lesson Here

1 Nov 20231 Nov 2023
There are only a handful of truly inviolate rules in Civil Procedure. But for some reason TCPA defendants just cannot wrap their head around one of these rules--that extrinsic evidence…
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TCPAWORLD AFTER DARK: my horse naturally won…

31 Oct 20231 Nov 2023
Couple of things. First, I'd like to say R.I.P to Strook, Strook and Lavan. True story, my very first TCPA class action was originally assigned to Strook. Wells Fargo pulled…
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HAPPY HALOWEEN TCPAWORLD!: Here are MORE Scary Statistics to Freak You Out This Halloween (6th Edition)

31 Oct 20231 Nov 2023
What would the world be without tradition? Trite and uncertain, to say the least. But every Halloween for 6 years now TCPAWorld has woken up to a scary tale of…
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ROAD TRIP: Pro Se Plaintiff Ordered to Drive from Iowa to Florida for Deposition Because He Filed Suit There

30 Oct 202331 Oct 2023
Quick (fun) one for you. TCPA Plaintiffs often file suits outside of their home jurisdiction. In fact, we see it all the time. While we sometimes move to transfer cases…
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TCPAWORLD AFTERDARK: on christmas decorations..

26 Oct 2023
So I know I am old school. About everything really. But I can't handle Christmas decorations going up in October. It is not ok. It just is not. As a…
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HERE THEY ARE: Clips of MASSIVE Episode 17 of Deserve to Win– With Jeff Lohman Talking About Navient’s RICO Case Against Him!

26 Oct 202331 Oct 2023
So there's been tons of big news in TCPAWorld lately but one of the biggest stories was the RICO case brought by Navient against volume TCPA filer Jeff Lohman. Navient…
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LIMITLESS: Puja J. Amin is the Hottest Attorney in America Right Now—And it Has Nothing To Do With Her Looks

26 Oct 202330 Oct 2023
Editor's Note: Everyone has been so impressed with this article on Puja from Deserve to Win Magazine (Issue 2)--tons of feedback and engagement!-- that I decided to share on tcpaworld.com.…
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MUST WATCH: The Entire Troutman Amin, LLP Coverage of Yesterday’s Robocall Hearing Is Now Available–And Check These Clips!

25 Oct 202326 Oct 2023
So those of you who were up bright and early yesterday got to watch Queenie and I do LIVE coverage and analysis of the U.S. Senate robocall hearing yesterday. My…
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THE SOLUTION: Here Is How We Can Fix the Robocall Problem–and the Entire U.S. Telecom Meltdown–Once and For All

25 Oct 202326 Oct 2023
So I was very critical of the U.S. Senate Subcommittee hearing on robocalls and the TCPA yesterday--and for good reason. Nonetheless, I woke up this morning and remembered that it…
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NO SOLUTIONS: Disappointing Senate Hearing on TCPA and Robocalls Results In Little Meaningful Testimony and No Solutions

24 Oct 202325 Oct 2023
It was like watching a bunch of fifth graders discussing the problem of robocalls. Not much more I can say than that. The lack of understanding of the issues was…
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WATCH NOW LIVE!!!!– TCPAWORLD.COM’S COVERAGE OF THE SENATE SUBCOMITTEE HEARING BROUGHT TO YOU BY THE REASSIGNED NUMBERS DATABASE

24 Oct 202325 Oct 2023
  Our live coverage has ended. If you missed it you missed out! Quick synopsis here. More coverage soon on TCPAWorld.com and on our YouTube channel. Follow and keep up…
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WE GO LIVE IN 15 MINUTES!!

24 Oct 2023
Its still dark outside! TCPAWorld.com's LIVE and unprecedented coverage of the Senate Subcommittee TCPA Hearing starts at 6:45 am pacific. Don't miss it!
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GETTING IT DONE!: “Robocalls” Are Down By 1.5BB a Month As R.E.A.C.H. Has Massive Impact On Reducing Unwanted Calls

23 Oct 202324 Oct 2023
So back when I had former FCC Commissioner O'Reilly on my podcast a couple years ago robocalls had just hit their peak of about 5.8BB calls a month. Last month…
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TCPAWORLD AFTER DARK: get ready…

19 Oct 202323 Oct 2023
So there is a BUNCH TCPAWorld needs to be prepared for right now... First, holiday party is just around the corner as the Dame and Baroness explain in the latest…
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NOT ENOUGH: RevPoint Media Loses Bid to Hold Plural Marketing Solutions Liable for Bad Lead Underlying Massive Quote Wizard TCPA Law Suit

19 Oct 202323 Oct 2023
Its not every day you see a party fail twice to win a case where the other side hasn't even shown up. Well, today is just such a day. Everyone in the…
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U.S. SENATE SETS A HEARING ON TCPA!: Testimony on Protecting Americans From Robocalls Set for Next Week– Czar is NOT on Witness List

19 Oct 202319 Oct 2023
So I have been hinting for a few weeks now that a hearing was likely to be held in the Senate Subcommittee on Communications, Media and Broadband on the TCPA…
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TCPAWORLD AFTER DARK: Somos Summit was incredible…

18 Oct 202319 Oct 2023
Have a fairly significant hearing in the morning so I have to make this unduly quick. Queenie and I adventured to our nation's capital this week to join the wonderful…
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MASS CARRIER SHUT DOWN LOOMING: FCC Takes Action to Shut Down 20 (TWENTY!) Carriers for Non-Compliance With Robocall Mitigation Rules and WOW

17 Oct 202319 Oct 2023
The FCC is an incredibly powerful federal agency and it is laser focused on stopping robocalls by going after carriers that allow unwanted call to traverse their networks.' The TRACED…
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TCPAWorld After Dark… IYKYK

16 Oct 202318 Oct 2023
fun
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LOOK OUT Irvine Global Village Festival– Here Comes O.C.’s Business Law Firm…

13 Oct 202317 Oct 2023
Troutman Amin, LLP will be exhibiting at Irvine Global Village Festival tomorrow--and we had some brand new hats made up to mark the occasion. Orange! Since we're Orange County's Business…
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CHECK THIS OUT: Yet ANOTHER Incredible FREE Webinar is Coming Up– And a Quick Kid Turkey Story to Lighten the Mood

13 Oct 202316 Oct 2023
How amazing are these little graphic things? Just love them. So Puja and I are off to D.C. next week for the BIG Somos event but when we get back…
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HUGE SHIFT: Third Circuit Court of Appeals Hands Down INCREDIBLE Standing Ruling That May End the Scourge Of TCPA Class Actions and it is WONDERFUL

13 Oct 202313 Oct 2023
I love being right. Actually sometimes I hate it. Like when I am right 7 years ahead of everybody else and I have to sit around waiting for everyone to…
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WILLFULNESS ALLEGATIONS THROWN OUT!: Court Dismisses Claim Assurance IQ Willfully Violated TCPA For Lack of Factual Allegations

12 Oct 202313 Oct 2023
Quick one for you this morning TCPAWorld. Assurance IQ was recently sued in a TCPA class action. The complaint alleged it made calls using a prerecorded voice message without consent…
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CY PRES PAY DAY: The NCLC Just Rakes in $1.7MM From a TCPA Judgment– But $6MM is Still Available; Will it Go to R.E.A.C.H.?

12 Oct 202313 Oct 2023
So the National Consumer Law Center (NCLC) frequently advocates for a broader TCPA on behalf of its "low income clients" while raking in massive dollars from Plaintiff's lawyers that funnel…
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THE DUKE APPEARS!: Quick Clip Introducing new Sr Paralegal Connor Treanor to the Team!!!

11 Oct 202312 Oct 2023
So we just dropped Deserve to Win podcast Ep. 16 and we just recorded Ep. 17 yesterday! Recording... In episode 17 we will be talking with Jeff Lohman about his roller coaster…
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READY TO ROCK: The Troutman Amin, LLP Fourth Quarter is PACKED With Big Events You Won’t Want to Miss

11 Oct 202312 Oct 2023
Well it all starts next week. :) Queenie and I will be hopping on a plane to Washington D.C. to speak at the Somos Summit along with FCC and FTC…
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TCPAWORLD AFTERDARK: the important stuff

10 Oct 2023
so couldnt be more annoyed with the AP top 25 rankings right now. I mean sure it is incredibly predictable that Michigan and Ohio State would be overrated this time…
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REAL OR MAKE BELIEVE?: So Andrew Perrong is a Lawyer Now Apparently (But Maybe Not) And This Could Be a Big Deal

10 Oct 202311 Oct 2023
Editor's note: looks like its true. https://www.padisciplinaryboard.org/for-the-public/find-attorney/attorney-detail/333687 Received this note today: Mr. Troutman, I am surprised you did not cover my recent licensure on TCPAWorld. Regardless, I am certain we…
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HERE IT IS– THE 16TH EDITION OF THE DESERVE TO WIN PODCAST WITH JOLLY ROGER FOUNDER ROGER ANDERSON!

9 Oct 202311 Oct 2023
Troutman Amin, LLP just keeps on giving. You've seen our incredible free TCPA Annual Review. You've signed up for our magazine. You've caught our recent great FREE webinars.  And now…
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REVERSED!: Navient’s Big ~$1MM Win Against Lohman For Supposed Fraudulent TCPA Suits Was Just Thrown Out–And its Another Reminder for All Of Us

9 Oct 202326 Oct 2023
TCPAWorld is full of the best stories. So you all may remember some time ago Navient--the big student loan collector--sued a guy named Jeff Lohman for manufacturing fake TCPA lawsuits.…

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Our Amazing Contributors

  • 1 The Duchess
  • 1 The Sicilian
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  • 1 Eric J. Troutman
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About TCPAWorld

TCPAworld.com isn’t just a blog, its a lifestyle obsession for those that eat, sleep, and breathe the TCPA like we do.

We’ll break all the TCPA news–usually before anyone else does–with witty and informative articles that break the mold of stuffy law firm analysis. Yet the analysis you’ll find will always be dead on and steeped in our decades of combined TCPA defense experience.

We do it all for free- no advertisements (other than shameless plugs for my law firm).

The opinions expressed in content on TCPAworld are solely those of the authors and contributors that share their content here.

All content copyright Eric J. Troutman, except that contributors retain license to use and re-publish their works.

All other rights reserved. Forever and ever, and all that.

Contact: troutman@troutmanamin.com

530 Technology Drive, Ste 200

Irvine, CA 92618

(949) 761-5021

  • FACEBOOK Ruling Resource Page
  • The Developments That Rocked TCPAWorld
  • (NEW) STATE PRIVACY LAWS
  • Our INCREDIBLE YouTube Channel
  • Contact the Team
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