Author: Eric J. Troutman
The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.
TCPAWORLD AFTERDARK: HAPPY BIRTHDAY COUNTESS!
ANOTHER HUGE TROUTMAN FIRM WIN: TCPA Case Involving Third-Party Texts Dismissed Against Seller of Products Advertised on Website
NOT FUNNY: Unamused Court Denies TCPA Defendant’s Long Shot Motion–Ruins Important Case Law In the Process
TCPAWORLD AFTER DARK: Fun week
TCPAWORLD TODAY–2 MUST WATCH WEBINARS ON DECK FOR THIS AFTERNOON!
DESERVE TO WIN EPISODE 7 IS HERE!: Law HQ Founder Tom Alvord Sits Down with the Czar to Discuss His New App that Turns Robocall Complaints into Lawsuits WITH A SWIPE
TCPA SUMMIT REVIEW: Another Amazing Time–So Much Learned and So Much Shared
BORDEN APPLIED: famous tcpa case involving botox call to actions dismissed due to a lack of atds usgage
Happy holidays from troutman firm. More pics soon.
If you’re missing the summit you’re missing some fun
ITS SUMMIT DAY! 30 minutes till the Czar rocks the stage!
Tcpaworld at the airport: we’re coming!
TCPAWORLD AFTER DARK: The Case of the Robocallers Who Tried to Keep Folks from Voting Has Come Full Circle And Its Delicious
CRITICAL ALERT– FCC ASKED TO SHUT DOWN LEAD GENERATORS!: How Will Industry Respond? (R.E.A.C.H. to the Rescue?)
Real or Troll?
TCPAWORLD AFTER DARK: More of the Clips You Love MOST
The Big Law Layoffs Are Here… Right Before the Holidays. #Classy
There's just no limit to the greed, it seems. Earlier this week I reported that #biglaw was planning for record rate increases next year. https://tcpaworld.com/2022/11/28/santa-alert-biglaw-is-about-to-jack-up-their-rates-but-troutman-firm-is-here-to-help-you-turn-the-tables/ Well the same firms that…