WHAT THE HECK IS A “MASTERCLASS” ANYWAY?: Find Out as Queenie, the Kingmaker, the Czar and the Archduke take the (Virtual) Stage Together for the First Time Ever Next Week

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So I’ve been hearing this goofy phrase “masterclass” for a while now. And I always kind of cringe when I hear it because…what does it mean?

Am I the master because I am teaching the class? Or is the class for masters only? Or is the class all of our masters and we’re just subserviant beings serving out our roles vis a vis the class? (Like, maybe we only exist so that the class can happen?) Or maybe its all of the above?

Anyway I’ve been enlisted as part of a “Masterclass” on properly obtaining TCPA consent and–name aside–this is actually a hugely important topic.

As anyone who has read my 2020 TCPA Year End review knows there were some HUGE changes to the law regarding online disclosures last year and I’ve pulled together some of the BIGGEST names in TCPA to help me break this down for you.

In fact this will be the first time the Kingmaker– Capital One’s TCPA SME Jeremy Gladstone– Queenie– loanDepot’s Puja Amin, the Archduke and I will ever be on the same panel together. That’s TCPA history in the making.

The Kingmaker and I on stage in 2019

Queenie

And I’ll need all this firepower to give you the timely breakdown on consent you need. Stuff like:

  • Can consent be obtained over a telephone call or does it need to be in writing
  • Does a recorded call qualify as a written consent?
  • How can you fashion enforceable online consent disclosures?
  • What key language needs to be included to make sure a disclosure is enforceable?
  • Does a seller’s name need to be included in an online disclosure?
  • How prominent does a disclosure need to be to be enforceable?
  • How can consent be revoked and can you get it back after?
  • Whose consent for you need anyway?

Great stuff right?

THE WEBINAR IS ON MARCH 10, 20201 AT 10 AM PACIFIC.

Apparently over 400 people are already signed up for this thing and I haven’t even promoted it yet. (Remember that time I tried to do a “secret show” and it ended up with 1,000 people? hahaha)

So if you want to watch history in the making and learn a few things in a “masterclass” environment,

SIGN UP HERE

BTW– this is just the first of a series of huge events for TCPAWorld in March. Will break down the rest of the agenda tomorrow.

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Published by Eric J. Troutman

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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